Privacy Policy

BookShelf ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us (name, email, payment details), information collected automatically when you use our services (IP address, browser type, pages visited), and information from third-party services where applicable. Payment processing is handled by Razorpay and we do not store your card details on our servers.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, process transactions, send transactional emails, respond to support queries, and personalize your experience. We do not sell your personal data to third parties.

3. Cookies

We use cookies to maintain your session, remember your cart and watchlist, and analyse usage patterns. You can disable cookies in your browser settings, though some features may not function correctly without them.

4. Data Sharing

We share your information only with service providers who assist us in operating our website (hosting, payment processing, email delivery). All third parties are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise any of these rights, contact us at privacy@bookshelf.in. We will respond within 30 days.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@bookshelf.in or write to us at our registered office address.